Thai Nam - New York

I ordered from Vietnamese Pho Star using the same address and phone number, so I assume there may have been a name change. I placed my order through Seamless and it took 1.5 hours for my food to arrive. I ordered the Pho Mango Sticky Rice. The Pho was decent but nothing special. However, the Mango Sticky Rice had a foul smell and the mango was unripe and spotty. I have had Mango Sticky Rice from other restaurants before and it was always delicious. After taking a small bite of the one from Vietnamese Pho Star, I found it to be spoiled and had to throw it away. When I called to request a refund, I was told to bring the food back in person, which I found to be unacceptable, especially given the long wait time and the current pandemic situation. I was disappointed by the poor customer service and felt they should have offered a refund without requiring the food to be returned. Ultimately, Seamless provided me with a refund since the restaurant refused to do so. I do not recommend this restaurant and will not be ordering from them again. Overall, a very disappointing experience.

Love coming here for lunch whenever I'm in town on business!! Super yummy! I will be back!

I work in the area and was craving pho on a rainy day. The Vietnamese place nearby recently went out of business so I was looking for an alternative and saw that this place has pho on the menu. Service was fine. I ordered takeout and did not have to wait too long. Honestly the pho is not very good and not worth $13. The broth is pretty bland. The meat is super fatty and unchewable. I'm going to try somewhere else next time.

I was hungry but a little nervous after I read the reviews for this place. But the food was really good! I had vegetable pad Thai and it was every bit as good as anything I'd ever had. Quiet and clean. I'd come back for sure.

The food at this restaurant is excellent, with generous portions. I ordered the shrimp Pad Thai and the blue crab sushi roll. The Pad Thai was delicious, with tasty shrimp, although the portion was a bit small. The blue crab roll was filled with cucumbers and avocado, and I requested it to be made with soy paper, which turned out great. The prices are fair and the service was good. The restaurant wasn't too crowded, which was a plus. I will definitely return when I am in the area for business.