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Bidra med feedbackI'm just here to comment on how incredibly RUDE the manager was to my roommate. My roommate ordered a to-go order and when we got home, she found a piece of hair in it and noticed that the order was completely wrong. She proceeded back to the restaurant to have them replace the order.Not only did the manager question why she took the order if it was wrong (it was packaged up and we didn't open it until we got home and we live 2 minutes away) the manager continued to argue with my roommate on who's hair it actually was and how expensive seafood was. We KNOW, she PAID the damn the BILL, which is exactly why the managers response was so outrageous. Lastly, the manager blamed THEIR MISTAKE on my roommate and refused to refund or remake the order.I don't know how people with horrible customer service skills are becoming managers, but do not expect good service from this place, they're food is not worth being disrespected like this.
We went in last night before they were closing. The service and food was good. I love New Orleans style food and no one can compare on the flavor. Our waitress was very sweet and food came out fast. I’d go
My experience at Hieux Boil Seafood was quite mediocre. While the seafood was decent, it didn’t stand out in a city known for its culinary excellence. Both the Oysters and Seafood boil was very salty. I’m sure my blood pressure and cholesterol was very high when we left. The prices seemed a bit high for the quality and portion sizes. Also, the 11.75% service charge and the non-cash charge is ridiculous and highway robbery.What was more disappointing, though, was the service. The staff appeared disorganized, and our order took longer than expected. It seemed like there was a lack of communication between the kitchen and the front of house. The waitstaff, while somewhat friendly, didn’t seem well-informed about the menu and it took some effort to get their attention.Overall, Hieux Boil Seafood didn’t leave a lasting impression, and I felt that there are better seafood options in New Orleans both in terms of food quality and service.
We had amazing Cajun shrimp boil, 1 doz oysters and bang bang shrimp. All were awesome
This was a good meal. Servers were very nice but seemed inexperienced