Infinity Crowne Plaza Mayur Vihar

Had wonderful experience with my family. Staff was outstanding they served us very well. We went there to celebrate our friend anniversary. Will visit here again.

I would add another star if I was able to. I don't have enough words to describe the excellence I found here. Away from home is a daunting feeling for some. I was no exception till I had the pleasure to recieve the best service ever. During my 12 days stay, I never found one reason or excuse to complain. From the excellent reception crew who greet you with a sincere smile and professional eagerness. Shreya is a lady who sets the bar of professionalism, charm, humor, hospital to another level. Always ready to assist. Always there to say hello and ask after the guests. The entire reception team are a group of stars that light the way to a wonderful stay. Room service. Never have I seen such dedication to cleanliness, guest comfort and super facilities. If for any reason I would miss the usually time for room service, the crew would phone us asking when and if we would like our room refreshed! Mr Shiv is just totally amazing. Whenever I came back to my room, not only was it clean, there was always a small surprise be it flowers or towel art! An extremely polite and professional person he is. The restaurant. Here is where the magic happens. Bhumi Trivedi is nothing but excellence herself! How she manages the restaurants and lobbies, her crew, the guests is amazing. She caters for each and every individual needs that the guests may have. Her staff are an example of her leadership, ideas and values! If you wish to host any tea parties or events. She is the person to go to. The garden is a small getaway heaven. Calm and serene. Restaurant staff are one united team who believe in only giving the best and only the best. Nistha and Bharti being two excellent examples. Even though their face masks, their smiles shine through. Their detail to attention be it food being served our the guest themselves is exemplar. Food served is never the same and boring. Everyday is a new delicious delight waiting for you. Entire sections dedicated to specific world cuisines. Veg and non veg, dessert, cold salads. The variety is vast and exquisite. Expecting anything less isn't a possibility when the chef and his team are dedicated to brilliance. The head chef Mr Roshan makes it his mission to personally greet each and every guest, enquire about their opinion and taste. He gives them his time to listen to their feedback. I can write an entire book of the excellent hospitals and service I got here. But somethings need to be experienced from self. Highly recommended.

Grilled Chicken Burger AMAZING taste! I would like to give a special mention to the supervisor/manager Mr. Anil who was extremely kind, humble, well knowledgeable great with his hospitality and quite accommodating for the order customisations we placed! Another mention to the night shift supervisor Mr. Hoshiyar for his great hospitality! They make their fresh patty and I just loved how soft, juicy and delicious the burger was! Loved it! I also liked the bun they served their burger in! Malaysian Chicken Satay the peanut sauce of the marination was great but somehow the chicken skewers were undercooked. We then ordered chicken tikka which was absolutely AMAZING! you should DEFINITELY TRY THE CHICKEN TIKKA HERE! Service 10/10 Hospitality 10/10 Server attentiveness 7/10 Order customisations 7/10 Quantity 9/10 Food taste 8/10 Presentation 9/10 Variety of food desserts 8/10 Ambiance 8/10 Lighting 10/10 Spacious seating 9/10 Overall 8/10

I'm glad to say that i had training in such a beautiful and huge 5star hotel. I did my training five months here and employees were so kind and helpful and i learned everything, like how love and enjoy your work and how to comfort the guest.This hotel gave me an opportunity to meet with different people from different countries or places,i worked here in three departments (housekeeping,front office,F&B service).I would love to suggest my friends and family to have some experience in crowne plaza hotel. Mayur vihar extension, new Delhi.

It was my third visit to this restaurant and this time I went for a High Tea with a group of friends during evening. Ordered some finger food and mock tails. The food was superb in terms of the flavor and presentation. It was a combination of traditional and western flavors. Definitely going to try the flavorful menu again.