Arby's - New Berlin

Food quality seems to be declining for Arby's. Bread was stale and meat was skimpy.

DO NOT EAT HERE. I ordered Doordash to my job. Was delivered fast and food was right. But when I came to the end of my soda I going to eat what I thought was ice. Opened up the cup and had an entire Soda Nozzle in the bottom of my cup. Called Doordash had part of the order refunded. Called the store got no reply. Left a VM asking of they wanted it back. No reply. Ended up getting a cold sore from it. Will never eat here again Disgusting.

Was my son's first time eating at Arby's, he like it VERY much. But then we found out he can't eat that kind of stuff anymore.

The employees that work there are absolutely wonderful. Jaz who usually works the register is always super sweet, kind, and always makes me feel great when I come in! There’s also a few other young men there during lunchtime, and the afternoon who ALWAYS greet me, and say, “Welcome to Arby’s!”The staff here is attentive, even when they hit a lunch rush. The employees here work together so well, you can tell they get along to get the work done. The store always looks nice, clean, and is a huge reason I have no problem going in and ordering!I genuinely believe the staff at this Arby’s location sets an example for customer service, they’re always professional, and kind, and that is a huge deal. You guys deserve the best for giving such above and beyond customer service.Kid-friendliness: The restaurant is made for a small family to come in, cool off, or warm-up, and enjoy a nice quick meal before going back home, or going out for the day as a family.It’s a clean, and a really great environment to bring anyone around. I genuinely enjoy how thorough the employees are at this store.

Their posted hours claim that they are open until 10pm. Went there at 9pm to grab some food and all of their lights were off. Good times. ???