Wendy's - Nephi

This Wendy's must be doing well, it recently moved to a new building just across the parking lot. And by the look of how many people were in the lobby enjoying a meal, I'd say that the move is treating them well. The entrance is oddly placed at the far north of the building-there's a large EXIT sign on the door that you'd think would be the entrance-I saw many people try to go in and then have to walk around. But when you do find your way to the right door, there are a few kiosks where you can place your order yourself. I watched as some people used them, and others went straight to the counter for old fashioned service. Either way works. Other than the odd setup of the doors, the bathrooms are also slightly of note. There's a hallway with a large sink and mirror at the end, then the bathrooms are on each side. Inside the women's bathroom there's another sink, but I don't know about the men's. The hallway sink is a little strange. The food was fresh and the order was correct, which is what matters most. I will happily return to watch the people try to go through the wrong door, wash their hands in the hall and figure out how to place their orders on the kiosks.

Worst customer service ever. Will make you wait for 40 minutes to order at the counter and will only take one order at a time. If you order at the kiosk you will still wait 10 minutes for your food which half will cold because it was sitting on the counter.

Our food was prepared quickly and was fresh and hot. We ordered a bacon double stack burger, fries, chocolate frosty, chicken nuggets and chili.

I have gone there 3 times in a month been the only me and one other car in the drive thru and they have forgot a whole meal each time, I go There when I get off work when I have no time To cook or I pick my kid up and he is yelling at me he is so hungry and can't wait to eat. Fast food is supposed to be Convenient for family and quick well it is not convenient to Go back everytime cause they forgot food and by the time you get back you food is cold. I asked them if they were under staff and why they keep forgetting orders they claimed they were not understaff then the employees are just lazy huh? That is the only think I can think of

Three for the food, one for the staff. It's like they're looking through you. I stood for quite a few minutes with all of them looking at me before anyone even said hello and finally someone came up to take my order. There was no one else waiting and it took over 5 minutes to hand me a burger. The soda fountain was nice though and I was able to add vanilla to my coke. Inside was clean.