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Bidra med feedbackToo bad about this place. Eaten here many times. Rooms are pretty but table was a little sticky. Order with the QR code, but there was no description about the dishes. As said by others, waiter brings water, then food. Very impersonal. Of course a 20% tip is included, and bill asked for more. Worst of all, Coco charges $2 for a take out container! So instead of taking food home, I left it to get thrown away.
Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommendation for vegetarians: Highly recommend Vegetarian offerings: Large vegetarian selection
I was thinking about dinner last night and bothered the more I think about it. 18% tip was included for a dinner we had to order ourselves on phone and were never checked on during. We even had to ask about Wifi when menú wouldnt even load from QR code. The only thing the young man did was “run” food out to us and clean up. It’s like going to Chipotle or Honeygrow. That shouldn’t require an automatic 18% tip. The option to add even more is ridiculous too. The two women who sat next to us didn’t even know they had to also order after using the QR code on phone. No one ever told them too. They just sat there waiting until they called for help using the phone. I love the food here, especially the drunken noodles, but I won’t be returning with this lack of attention to service.
I stopped in on a Sunday to find out it was take out only but saw two people eating inside the restaurant. I ordered lemongrass soup and salad rolls. It was extremely expensive and just ok. Food: 3
Sadly, this place went down hill. The quality of food has fallen off each of the last 3 times we have been here. At this point, I don't expect to return. Instead of taking an order, you order through an App, but they still auto charge 20% gratuity. That would be OK if service after that was good, but it was not. While I love the plant filled environment, it's over the top. A bit too much. And then there is the cost. For the quality off food, it's quite over priced.