Panera Bread - Naples

So a great staff! love londyn and skye always so helpful and make recommendations! I stopped one day here because I never had panera and they let me come back, the mac n cheese and brownies love? great service! I myself am manager in a restaurant, and I can say that this staff is very active. very clean and everything is always on camp, nice, keep it up!

I placed a delivery order yesterday. This is what I received for my Chipotle chicken avocado melt. So disappointed. I never experienced such thing and was so surprised that I have almost nothing to eat for lunch.

Both locations, Naples Blvd and Wiggins Pass/US 41 has decreased very badly. I had visited many times those locations. There where no hot water, the other location the hot water was cold. No coffee at service station. No cream or milk. No hand sanitizer, No Butter ? for the bagels ? we bought. The recently time there where no butter and on top of that no plate for my bagel, they didn't even mentioned that there where no butter, they just served our bagels plain and dry I have go and get cream cheese, and that's ok but I'll will be wonderful if the mentioned at the counter so we can choose something else and no waste time waiting in line again to get cream cheese because who can eat a bagel plain and dry? At least not me?. Panera it's usually know for very good, fresh and healthy fast food. But for some reason for real it's decreased so badly. I can be here mentioning many things on the last experiences I have had here. Hopefully the owner do something to have a better service on this 2 locations!

I just ordered my lunch and ordered a drink and they accused me of it, but I didn't get it. suppe was cold. very abducted in panera. service and quality of eating is on the hill. very disappointed.

The food was good and the place was clean. I ordered the tuna sandwich and a strawberry banana smoothie. I would have scored this place higher but I noticed one of the workers was not wearing gloves and was handling food. This is concerning since I also saw her also adjust her mask while setting up the plates of food, potentially transferring whatever she had on her mask to the food.