Tcby - Naperville

No toppings, my guy was on his phone , everything was empty , i asked for topping refill and he said no

I LITERALLY LOVED THIS PLACE! I used to come here all the time, unfortunately they are now hiring anyone. I walked in the other day excited with my family and it genuinely, i kid you not smelt like poop. I walked in on Sunday, admittedly 15 minutes before closing, and it was a new older lady and she was cleaning. Once I walked in the smell made me feel like collapsing, IT SMELT LIKE A PORTA POTTY, and as a family we couldnt handle it and collectively walked out. Honestly, I am so disappointed that I will NEVER set foot in that location again and i dont reccomend coming here!! Please do better TCBY!

This location has gone significantly downhill. Our last visit the yogurt tasted off. It lacked sweetness and had an odd “tang” to it. They have been out of many toppings our last few visits such as Oreo, brownies, cheesecake bites, etc. The place is always empty and I see why. We will be taking our business elsewhere going forward.

No fresh fruit whatsoever. Terrible selection of toppings and small selections of flavors

There are no longer any sugar-free options. They ask for a tip at checkout when the only staff person on site only rings you up.