Sushi Haku - Napa

BEWARE OF RIP OFF IF ORDERING TAKEOUT!!!Placed a phone order for takeout; total cost based on the prices listed on the menu on their website should have been $73, but they rang me up for $97 instead (i.e. overcharged me by $24, or 33% . When I questioned the overcharged bill, the server's response was that they had changed their prices a while ago and the menu on their website was outdated. The cashier refused to honor their advertised prices or correct my bill.In retrospect, I should have just left the food behind and walked away at this point but didn't. Even more sad, I now see that there are numerous other reviews online (on Nextdoor and Yelp complaining about the exact same dishonest behavior so my experience apparently wasn't an isolated incident.Enough time appears to have gone by since their price increase, that at this point it seems like maintaining the outdated pricing on their website is actually intentional (to try to hook in more customers who they hope won't see all of these reviews and won't notice that they're being ripped off . Although the prices listed on their website were reasonable, their *real* prices are kinda pricey for what you get, and my meal actually ended up being about as expensive as the same meal would have been at Eikos Napa which has much higher quality food.Even though Sushi Haku's food is decent, based on their management's complete lack of integrity I'll never go back again.

Delicious sushi and tempura!Update They are so short staffed very, very slow, getting more unorganized every visit (we were asked if we were finished, when we hadn't even ordered yet).The prices continue to increase, which I had no problem with after covid, but $150 for two people is ridiculous. It's unfortunate my favorite local sushi restaurant has gone downhill in the last year and a half. I'm very disappointed ?

Quality is decent. My issue is they do NOT post accurate prices online. Get ready for a 30-40% surprise. This is a direct violation of consumer protection laws.

Our food and service were both sublime. I can't remember our waiter's name, but this was the first time we'd seen him there and he had great upbeat energy, very friendly and professional.Food: 5/5

This is my favorite sushi place in town, The other places are way fancier and more expensive. I fully recommend eating here.However, I 've gotten takeout here 5+ times and it seems like they just kinda suck at it. They forgot items several times. And I don 't think they itemize their receipts, so I couldn 't even tell if I paid for the stuff I didn 't get. They also tied off the bag of food so I couldn 't really check. Once they told me 15 minutes on the phone and then it was over an hour wait even though there were like two tables eating there.I still keep going, but lookout for weird stuff like that.