Pizza Hut Nambucca Heads

Pizza's aren't bad. Service: Take out Meal type: Dinner Price per person: A$20–40 Food: 4 Service: 5 Atmosphere: 3 Recommended dishes: Smoky Chicken Bacon

I recently visited this pizza shop with great anticipation, Unfortunately, my visit turned out to be underwhelming due to the establishment's abysmal customer service and lack of cleanliness. Here is my detailed review of my disappointing encounter. From the moment I walked in, I was struck by the disinterested and unwelcoming attitude of the staff. Instead of a warm greeting or even a simple acknowledgment, I was met with disinterested glances of the employee. The lack of attention to customers was apparent, as phones were being checked by staff members while ignoring basic service needs. As I attempted to place my order, it became evident that the employees were completely disorganized. They displayed a complete lack of product knowledge, struggling to provide information about various toppings and specials. It seemed as though training and product familiarization were far from their priority. The most distressing aspect of my experience, however, was the abhorrent cleanliness of the restaurant. Storage area infront of the store, floors were littered with crumbs, napkins, and even pieces of discarded pizza, creating an unappetizing atmosphere. It was evident that the staff had little regard for maintaining a hygienic dining area or making any attempt at regular cleaning. The air-conditioning was not working or was turned off on a hot day and created an uncomfortable atmosphere inside the shop. The employee was rude because we tried to keep the door open while waiting for the pizza. Pizaa itself wasn't bad, but the experience at the shop was horrible. In light of this experience, it is clear that this pizza shop has an urgent need for improvement in both customer service and cleanliness. The lackadaisical attitude displayed by the staff and the state of uncleanliness throughout the restaurant were major disappointments. As a paying customer, I expect a certain level of professionalism, cleanliness, and an overall pleasant atmosphere, which, unfortunately, were sorely lacking during this visit. In light of this unfortunate experience, I can not recommend this pizza shop to anyone seeking a pleasant experience. I sincerely hope the management takes immediate action to rectify the issues at hand, as it is detrimental to the reputation and future success of the establishment. Service: Take out Meal type: Lunch Price per person: A$60–80 Food: 3 Service: 1 Atmosphere: 1

Pizza was very good service was outstanding it was a home delivery order big thank you to all the staff Meal type: Dinner

Great service. We had our pizza's delivered and everything from the quality of the pizza's to the lovely person who delivered our order with 5 star. Thank you.

As far as franchise pizza chain's go ,I like the pizza hut the best ,IV liked them since I was a young child around 6-7 years old . My parents used to take us for takeaway about once a month or so ,we would vote on where to go my choice was always pizza hut , unfortunately I was voted against most of the time ,there were 7 people in the family they mostly went mums choice, MacDonald's the new one that just come to Australia at the time . The first things I bought when I started my first job at the age of 14 was a pair of Levis jeans and a pizza hut pizza . And I still love my pizza's very much today .