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Bidra med feedbackWait time was ridiculously slow! We waited in the drive thru line for 15 minutes line wasn't moving so we parked and went inside to order to go. That took another 25 minutes. Not good for business.
Sadly, I have found that this chain, which has always been a favorite, has now decided to shrink the sandwich protein! I reminds me of Clara Peller 's commercials with my interpretation of Where 's the Beef?
If you don 't order on the app you have to go in to order your food. The 'drive through lane is only for app pre orders.
Nice and neat! They could improve the taste of lemonades and
Considering you can drive down the road to the Panera in Vernon Hills DO IT! Steer clear of this place. The service is lacking, the quality is non existent, and this place simply doesn 't deserve your money.I am not sure when it went downhill, but it did, and it went fast. This used to be my go to Panera but after my last visit, I definitely won 't be back.Ordered two sandwiches and a bowl of soup in the drive thru. The worker hands us a bag and says you 're all set. We go to pull off and realize wait a minute something is missing. Pull back and tell the worker and he tries to make excuses. When he finally realizes he 's wrong, he says oh ya I forgot it and goes to make it. The sandwich we brought back was a joke. My wife wants to blame incompetence and ignorance, I call it what it was, intentional lazy rudeness. The sandwich was made completely messed up, sloppy, and then when wrapped, it was smashed together so that it was inedible once we got it home. I had to throw it right in the trash!I am done wasting my time and my money. Fair warning go elsewhere!