Steak N Shake - Feedback

I am here today at 17.00 a.m. and the drive was closed. the woman inside said they had just opened and the flattop grill did not even begin. that has never happ...

As others stated...seems like owners just abandoned it to employees with no leadership. 1. Stop touching the straws and putting them into drinks..this is not 19...

This steak and shake is terrible, its like its just been abandoned. Not sure they have a franchise owner or a manager at the Randhurst location. They close when...

Curbside does not work. The instructions say to call. The phone doesn't work. I left feedback on corporate site with no response after 2 days

The Steak n Shake back home (south) makes sure they make your food right and are always on point. This one does not, it continually makes food wrong and the ins...

We received excellent service at this restaurant, especially from one of the managers named Christi. She is the most professional service manager that I have en...

I love this Steak 'n Shake in Mount Prospect! It's open 24 hours, clean, and perfect for a quick burger or satisfying a milkshake craving. I decided to try some...