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Bidra med feedbackDirty, tables were tacky, eat old, dry and served wrong eating. No one in there should have had no confusion and mockless. will not be back
Great service, good food and nice location with parking!!!
Fried rice was not cooked properly. You can still feel the hardness of every single grain. Very very disappointed
On Wednesday June 1, 2022. Terrible customer service at around 3:00pm 3:30pm.Walked in and stood waiting for service. One employee walked by and did not acknowledge us. Not even a simple hi... someone will be right with you... .I noticed there was possibly a shift change. That should be not be an excuse. (I suspect management is partly to blame on the failed operational aspect during shift turnover). I understand the challenges of staff shortages in the services sector... but blatantly walking (back and forth multiple times) in front of your customers who have been standing there for five minutes without at least a simple acknowledgement is terrible. I 've been to many other Panda Expresses and was never treated this poorly.Restaurant had no napkins. Three separate customers had to come back to ask for plastic forks.Tables were dirty. Floor in front of the drink machine was wet and slippery.This location does not even have a drive thru.On the plus side: The food was good. Portion size was generous.Mount Prospect Panda Express has potential. Service is below standards in this particular restaurant when compared to other Panda Expresses.
The food is good but no fortune cookies that's sad, I've order a Family meal the lady forgot my fortune cookie : it's okay wish you guys didn't forget. Because Chinese food has to have fortune.