Minnesota Spur Steak Ranch - Mossel Bay

Wow what a great rump steak that was, and even better service by Theola. Im sure she is probably one of the managers there because she really knows how to make the clients feel welcome. Keep up the good work. :

On the 29th of April, we arrived at your restaurant and were seated promptly. However, we were shocked to find that we did not receive any cutlery or placemats. Furthermore, the food that we ordered took an incredibly long time to arrive, and when it did finally arrive, it was cold. This was extremely disappointing, and we had to ask for our food to be reheated. Unfortunately, the problems did not end there. On the 30th of April, we returned to your restaurant in the hopes of a better experience, but unfortunately, we were let down once again. The food took a long time to arrive, and when it did arrive, only 2 of the 6 dishes that we ordered arrived. The food was cold and had to be sent back to the kitchen. However, when the food returned to our table, it was still cold. I feel that the waiters were not trained properly and that the kitchen did not communicate with them effectively. It was clear that the staff was not aware of the issues that we were facing, and we had to wait for an extended period of time to be told that the pork schnitzel was out of stock. This was an unacceptable situation, and it made our dining experience at your restaurant even more disappointing.

We had a very bad experience this morning. We arrived there at 10.05 ordered drinks and breakfast. We then never saw a waiter again. Pass 11 o clock we enquire with one of the waiters about our breakfast. He also disappeard. At 11.23 we decided to pay for the drinks and then left. It was busy but it is not an excuse. When we paid the drinks the lady at the counter did not even try to apoligise. We felt like the victims. You will never see us again and it will not hurt your pocket but if someone ask me i will have no other option but to tell the truth. Regards

We are addicted to the Buffalo wings at Spur. This time around the size of the winglet portions were a big disappointment... The crispy onions made up to an extend, but that's not what we came for. Quality control on the size of the wings were definitely non existing.

With more then 10 Tables open in the Restaurant, we were told that we could sit, bit that we had to wait between 50 minutes and an hour to order. This is after we were made to wait outside for more than 20 minutes. The reason according to the staff are that even though there is seating, the kitchen is to small to cater to a full restaurant. We then took a 10 minute ride to the Spur in Hartenbos and had our food served in 10 minutes. Lovely view, nice location and I am sure the food is the same as in every other Spur. But if you have seating for an X amount of customers, you should be able to serve them.