Kfc - Montgomery

The chicken was either overcooked or over heated. The biscuits were hard as a rock. Haven’t been to this KFC in a longtime. Due to the food being so disgusting. Wasted my money on this meal.

The kid who took my order was very polite and respectful.

I've been going to this location for a few years now. Never had any issues with the food before other than only getting 4 pieces of chicken in the famous bowl maybe 5 if im lucky. But I prepare for that and buy extra chicken pieces when I get it delivered. Tonight I did the same, but the chicken tasted really off. It had a foul taste to it. Not even my fiance liked it and he eats everything. We ended up tossing it. As for staff, I understand it gets busy and stressful, but they don't need to take it out on the customers. Most likely will not be returning.

Once again order something get half of it right customer service sucks for the last year. For the prices they charge orders should be on point.

I was met with very friendly staff who, didn't get my order right at first, quickly gave me my side I wanted replaced free of charge which they totally didn't have to do but I'm thankful for the blessing. It's very clean in the dining room as well as the bathroom so that's a definite plus! The $20 box was so worth it!