El Pollo Loco - Montebello

Pollo loco is the bomb, nuff said. Thank god for their 5 dollar menu options. One of the only places that still offers 5 dollar combos for the tough times we are currently living in. Chicken is the best tasting in the fastfood world hands down. Also offer great family deals, and healthy options like keto and salads.

Yep, not the birria burrito I expected. Heck of lot more rice. Hardly meat. Otherwise, the meat is good mixed with the dipping sauce.

I love pollo loco but every time I visit this place, it is always a bad experience. This place is always dirty, the tables are always dirty and garbage on the floor, the customer service is not good. I used the voucher from the Pollen Loco app to get $2 from the classic Tostada salad full price and when I got my Tostada salad, they gave me small portions and when I was the lady she said that?s how it comes with the voucher in smaller portions and every time I get this same voucher I get the full Tostada salad as it should be in the voucher. I went in there today and ordered the classic chicken tostada salad and it looked awful and she put a small part of the chicken. I also ordered the 2 pieces chicken comb and the chicken was so dry and hard not delicious at all. I also asked about the red Spicy Salsa and they gave me the tomatoes salsa so k went back to ask for the red salsa and they gave me the tomatoes so angry again.

Location is convenient and about same size as most. Staff was friendly, service efficient and order was correct. I went near dinner time on a weekday during the holiday and they had a long car line in drive thru but the wait inside was better. Chicken was tasty as you would expect but some of the drumstick pieces were drier than Inwould have liked. Mashed potatoes and mac n cheese were good. I didn't see some of the issues as mentioned in other reviews. Will be back again the next time I am visiting in the area.

I like pollo loco chicken bowls and their chicken with rice beans and torts. But not at this place!!! Here is why I walked in one day for take out. As I walked to the counter a worker set up a ladder near the salsas and fountain drinks. Without covering anything under him or in the kitchen he started wiping the dirty vents on the ceiling you ?could see things falling and floating in the air I turned around and walked right out. For them to do that during business hours and while people were eating WOW what do they do when your not there. Something they should do when closed and everything is put away. Have not been here since. But do go to other locos. I live just around the corner.??