Red Robin Gourmet Burgers And Brews

Smothered bbq brisket chips- very little brisket or be on this, definitiw not worth what they were charged for them, we have ordered two buckets in 2 different aromes and honestly I was disappointed in the experience very little flesh on these big ribs and I was 't blown away with the taste. the wings were boiled and chew juck. we came here for an experience, but we both agreed that we would not get out of our way for this place. on our waiter Friday evening he was very attentive and authentic in his service.

Just plain bad service. Bartender sat on her phone barely made eye contact, and was so dull. What’s worse was the manager came behind the bar and didn’t say one word about her being on her phone. We greeted her with smiles and stayed pleasant the entire time but this experience really test patience. Usually when you sit at the bar you would like to have a beverage, I was never even asked if I wanted one. Like I said very bad service. Food was good though. Thank you kitchen for saving this bad experience!

We ate here today for the first time in a long time and will probably never go back. My husband got the fish and chips for 15.99 with what i can only assume was the end of the bag of fish because the portion was ridiculously small. And with both entrees we each had about half an order of fries, also all small pieces like its the end of the bag. Manager never came over to see how everything was. Other than our server everyone else needed a lesson in customer service.(and this is coming from someone who has been in food service 20 years and has worked front of the house)

I stopped by red robine monroeville today and ordered a vegie burger. The waitress asked me how I wanted my burger to be cooked!!!! I was so hungry.. I didn't even question it. Then I got a burger. I didn't taste it, it was probably a meat burger and they had wrapped the burger with lettuce. I called the waiter and asked what it was. Said they ordered the vegie burger like that!!!!!! I'm seeing it for the first time. I've never seen anything like it in my life. I said I wanted it with bread and they brought me another plate of bread. I was in shock. I asked them to fix this hamburger and the waitress asked if I wanted her to touch my food. Do I really need to take this plate back to the kitchen and tell the chef to serve that bread as it should? I am sharing the photo I took with you.. the disappointment I experienced is indescribable.

It was okay...we got pick up, server was very surly. Got my sides wrong, and my burger required reassembly when I got home. All in all not worth the money. Premium cost, with tip, McDonald's experience. Scratch that, usually have better service at McDonald's. Oh, and warmer food.