Sbarro - Monroe

Manager moves so slowly. She appears to have no concept of time management or appropriate staffing. She argues with staff. As a result, service is poor.

Service was slow. I feel like they need more staff or a better game plan because one person was serving the food and checking everyone out. The food was great but… there was a roach in the forks. The forks were not in a wrapper so, me and the other lady who saw had to go to a different establishment for utensils.. the forks were directly by the food so, it kind of made my stomach then thinking there were roaches on the food..

Thank you Sherry for the amazing customer service! Very sweet lady!

Love love somero's food the only bad point I would have is when I ordered they did not give me the breadsticks I ordered or the garlic butter dipping sauce which was something I wanted very much I live so far away it was too hard to go back and get the sauce so I just had to go

NEVER EVER USE THIS LOCATION. WORST SERVICE EVER. Using DoorDash, we twice tried to get Sbarro. Twice we got a delivery for which we had paid, twice it was not what we had ordered and paid for. So now we have paid for food that we didn't get and received instead food that we didn't want. DoorDash Sbarro SERVICE THAT IS AN ABOMINATION UNTO ALMIGHTY GOD. NEVER AGAIN!