Bagels On Broadway - Missoula

I've been a customer for 25 years. When I moved away I still stop for bagels whenever in town. This last visit was disappointing. It wasnt busy. About 4 people at tables. Two groups of maybe 7 in total appeared to be waiting for orders. A guy ahead of me brought his food back stating the order was wrong. I ordered quick, bagels and cream cheese to go. They were out of one of the flavored cream cheese options. The young man at the til said it would be a little wait but they could mix more up so I said sure. The guy getting my order ready seemed to bounce around a lot but not accomplishing much. Made it seem hectic but the people/room itself was actually pretty chill. He finished getting my order together and noticed there was the one cream cheese missing.. He told me they were out of it and left it at that. I had already paid so I asked for another plain cream cheese in its place. I noticed the area where they make sandwiches was not super kept up, needed a cleaning and looked like it needed a restock of appliances and supplies. The feeling I got when I made it up to the front to order was that they were maybe getting ready to tear some things out and remodel but I don't know if that's the case?? Only the one guy seemed to be making orders but he honestly didn't seem to be making anything. Maybe that's why people are complaining of long wait times. The bagels were still good and the cream cheese was good. I hope things can get back to the way it used to be. I'd hate to see this staple go downhill or have to shut down.

I'm a foodie and in particular a bagel snob! I'm from the east coast where bagels are a way of life. This place- Bagels on Broadway does it right! Old school boiled bagels that are to die for! Highly recommended!

Try getting a website that lists what bagels and cream cheeses are available. Pretty hard to get a group order together when we don't know what you offer. Get with the times

Nothing like a poor first impression. Pulled upSunday morning after a hike and not open as advertised; won't waste my time trying to frequent this business again.

Not gluten friendly despite listing gluten free bagels on their menu. Unfortunately, we waited 20 minutes in line before learning this. Staff were friendly and made their best efforts to accomodate.