Tim Hortons - Mississauga

The drive-thru service at this place is probably the worst. For two consecutive nights, I had to repeat my order several times and they still got it wrong. Either they need to improve their intercom system at this location, or the staff needs to be re-trained because this is becoming unacceptable.

As an American visiting, it’s a nice business chain to

As a fan of Tim Hortons, I have to say this was the worst service I have ever experienced. The staff seemed moody and unwelcoming from the moment we walked in. They were arrogant and even laughed at us while we tried to place our order. I had to repeat myself multiple times because the cashier seemed not to understand. One of the girls at the counter gave us attitude. When my friends and I tried to enjoy our coffee, it felt like the staff were suspicious of us. While we were laughing and having a good time, one staff member kept staring at us and eventually asked us to keep it down. This has never happened at other Tim Hortons locations. I will not be going back there again. The staff need better training on how to welcome customers and handle complaints in a respectful manner. We all left the restaurant immediately after the rude comment. It felt like we were treated with a racist attitude as soon as we walked in.

Terrible service. I ordered two chili dishes. Everyone behind me ordered and left, but I was still waiting. A rude employee told me I hadn't waited long. Then I found out they were out of chili. Finally, a girl from the back brought me my order. When I went to eat it, it wasn't even warm. Step up your game, people! I won't be coming back here.

As an Indian, we love to have Chai then and there and I could connect to the same level here in Tim Hortons.Tim Horton is an emotion.Must Try French Vanilla, Double Double, TimBits, Donuts