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Bidra med feedbackThe manager, London, really looked. He and the staff working there gave excellent customer service and my food was fresh/hot. Certainly stay to come to this place when I get the craving. Thank you.
I have placed an online order via Toppers website with delivery of Toppers at 8:01PM. I received a text saying that my order is delivered at 21:02. At 9:03 I still did not receive my order, so I checked the tracking and it said my order was delivered at 8:36PM. I'll call the place I ordered, and it was said that they don't have any delivery drivers to hand my order to the door. So they took my money and ran and I got nothing. I talked to the manager who offered me a new order, but it was too late at this point, so I asked for a refund. He took my phone number and told me he would check with the owner and return to me in ten minutes. Well, that never happened so that they took my money and I didn't get any of their disregard or ignorance? I guess my next step is a call to Toppers companies to file a formal complaint. I enjoy toppers, but this brings me an end to running any future business with any topper facilities! I would like to add a photo, but I have never received my order even photograph
Yesterday I went to this store for a doordash order, the employees are flat out rude, they ?lost? the doordash order (which the order was sent from them not doordash itself) to which received zero help from that point on while being left in the lobby getting looks from the workers?.. not to mention one of the girls working there asked me if me and one of the other workers were ?brothers? because from all I could see was our skin color was the only thing that made us look related. Hands down horrible experience and just as horrible of an establishment
I ordered a pizza at 12:30am. It said it would be delivered at 1:00am. At 1:45am I called them asking what was going on and they put me on hold. I?m now on hold going on over 30mins. I tried calling on a different phone and they just answer and don?t say anything, waiting for me to hang up. I would have been fine if they at least canceled my order or communicated something with me. Lazy workers looking to get paid to sit around and listen to music.
I scheduled delivery for 5:30 and the pizza didn't show up until an hour later. This is not the first time this has happened. I try to give places another chance but it was more of the same.If you are running behind or short staffed maybe just let the customers know so they can adjust properly and order way more in advance to have it when we want it. They also forgot marinara that comes with the topper sticks and all the extra that I ordered and paid for.