Patisserie Valerie Centre:mk

Blimey, where do I even start? We recently went here for breakfast, as they’d finally brought back their full English breakfasts. We used to love coming here for breakfast, but it’s truly gone down hill in recent years. Which is such a massive shame. The server was rude and abrupt, and honestly looked like she’d rather be anywhere else than there (which, to be honest… I’d of been the same) The app was broken, so couldn’t order online which wasn’t great as they’re severely understaffed. After ordering we waited nearly 25 for our coffee, which was basically just warm milk. Food, well we wondered where our food was for a while, despite the constant dinging of the service bell from the kitchen for over 7 minutes, which everyone could hear apart from the servers. We could clearly see our food getting colder by the minute. Our food arrived stone cold, slimed potatoes , rubbery eggs. In the end we sent back our food and quickly got out of there. Can’t forget the great ambient music played by a workers phone, which probably wasn’t very family friendly or radio edits. Honestly, they had no organisation, sugar from bowls with table spoons that was passed around from table to table, no clear management making sure things were done. I did wonder what was so fascinating in the customer toilets, cause most employees went in there 3/4 times during the 45 minutes we were there. Definitely will not be returning. Thank goodness.

A really happy and relaxed experience. My husband and I had their Afternoon Tea For Two superbly crafted homemade tasty selection of sandwiches, scones and melt in your mouth cakes presented to us in style on a carousel of two plate tiers. From a wide selection of hot and cold drinks we could have as many as we wanted at no extra charge. The decor was bright, inviting and the ambience of the restaurant was serenely calm but humming situated as part of their amazing Milton Keynes shopping centre. Well done to all staff involved and for their prompt, friendly service we received with special thanks to Lexa who expertly served us the most. May your restaurant continue to successfully thrive.

Got turned away 45 mins before closing when all that we wanted was coffee. Reason understaffed. Yet the place was pretty much empty at this point and it’s not hard to make 4 cups of coffee. Oh and I was there with three 80 year olds, who made the effort to walk over there for a cup of coffee but got unceremoniously turned away. NOT GOOD ENOUGH!! Won’t be attempting to visit again, thanks.

A niece bought us a gift of a brunch for two with a hot drink. Our nearest Patisserie Valerie was Wimbledon, so we went there. What followed wasn't by any stretch of the imagination horrible. But at the same time, it wasn't exactly thrilling either. On a positive note, the branch was clean and well lit, and the area we sat in was comfortable and spacious, and the service was prompt and polite. On the negative side, the brunch selection was a lot more limited than the brunch menu on their website. There really wasn't much to choose from at all. There were four of us in all, and between us we chose three one skillet breakfasts, and the pancakes with blueberries, and two teas, a berry tea and a coffee. While we weren't expecting a fine dining experience, after all, this wasn't The Savoy Grill, or tea at The Ritz, we were, perhaps, hoping for something a little more interesting than we got. The food was hot, and principly, there was nothing unpleasant about it, but it was just very ordinary. Nothing special at all. Just OK, Functional, might be a good word to describe it, at best. We occasionally went to the branch in Kingston Upon Thames, that closed down a while ago, and eating there was a much nicer experience, selection wise. Larger, better choice, nicer, more interesting food, and I suppose, we just expected the same at the Wimbledon branch. Sadly it wasn't. Our experience wasn't by any means bad enough for us to advise people to avoid the place. But it was un special enough for us to not particularly want to go again. I'd rate it 5 out of 10.

I decided to give Patisserie Valerie another try after the menu change , and I was not impressed at all . I will not be returning , I would much rather go and eat at McDonald’s !