Frankie Benny's Milton Keynes

I had the worst experience at frankie and bennys. first, had a terrible greeting from a man who was very hostile to me and my family. the first thing he said was, did they have a book? he looked at his system and didn't say nop it. I showed him my e-mail and he said it was not confirmed. scrolled up and he was like okay. had no drunken command, until 20 minutes maybe sit longer. then waited 20 minutes for cocktail. I had to throw him to take food orders. the chips were cold. my sister commanded pasta and it was very liquid. I had enough, spike to the manager when nobody asked us how that was or what. She said she would ask me tomorrow to discuss my complaint. we went on Sunday. it's Tuesday. I hated francie and bennies.

The service and food were both unimpressive. I paid nearly £12 for a hotdog that came with a few questionable pieces of steak. The menu boasts that it's "stuffed full of steak," but that certainly wasn't the case. It's no surprise that restaurants like this are having a hard time. Overall, it was extremely poor value.

The sirloin steak was quite disappointing; it required trimming and was a bit tough. The spaghetti bolognese was mostly sauce with very little meat.

After we were seated, we waited at least 20 minutes for our drink orders, and then another 20 minutes for cocktails. I had to flag him down just to place our food orders. When the food finally arrived, the fries were cold, and my sister's pasta was overly watery. Frustrated, I spoke to the manager, as no one had come to check on us during our meal. She promised to "call me tomorrow" to discuss my complaint. We dined there on Sunday, and now it's Tuesday, and I still haven’t heard from her. Overall, I was very disappointed with my experience at Frankie and Benny’s.

The service and food were both just average. I paid nearly £12 for a hotdog that came with some questionable pieces of steak. The menu claimed it was stuffed with steak, so it's no surprise that restaurants are struggling.