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Bidra med feedbackI don't know why but service at this location has gone down. There have been times in the middle of the day and they're closed. This Saturday when I went inside, I was told they didn't sell thin crust pizzas until after 4pm (whaaaa??? and they only had sausage and pepperoni for toppings. But another customer also waiting outside said she had ordered an all meat pizza. ????? Not sure what's going on there. But definitely makes me wonder what the heck they're doing in the back.
Their stated business hours are that they are open until 10pm. I placed an online order at 8:25pm, and the delivery driver showed up to pick up the pizzas at 8:45?the location was CLOSED. No sign posted that they had to close early for whatever reason. Doors locked, lights off, nobody answering knocks or the phone, nobody at the drive thru?. This is the second time this has happened! The first time, I was able to get through to somebody at the store the next day, and they assured me that this is not how they operate business and that they will sometimes lock the doors, for safety reasons. That?s fine. But if you are going to be closed, you don?t need to accept orders online and take peoples money or cancel orders without notification. I gave them a year, thinking things would be better now. Everybody has bad days. But please believe, I will never, ever do business with this store again. If you decide to give them a shot, set your expectations lower than low. I have never left a bad review for anyone, but this is just ridiculous.
The rudest most unorganized thing I?ve seen in awhile, I tried calling in the order but they don?t answer the phone here. I had plenty of time to watch them ignore plenty of other peoples phone calls because they had to remake my pizza after loosing it. No one in a uniform and everyone on their personal phones though. Goodness they made their job look hard when they were actually working. My pizza wasn?t right when it was done but I didn?t want to wait any longer.
Pizza was 30 minutes late according to the tracker times given. After being asked SEVERAL times what my order was, they STILL didn't get it right. The crust wasn't crispy as usual and the cheese wasn't melted on the edges. The dogs enjoyed it though. Always check your order before leaving.
I placed an order for pickup and was informed that they were out of cheese bread. The staff was quite rude when I tried to address the issues. They ended up giving us a different pizza and some frozen brownies. When we got home, the dips we ordered were missing, and the pizzas were incorrect as well. I submitted a ticket to customer service, but I haven't received any response.