O'charleys - Midlothian

UPDATE 1/09/2021 After being contacted by the manager and receiving an explanation and apology we have ordered several times and I have to say we have not been disappointed. Over the last several months we have received exactly what we ordered and the food has been flavorful, hot and fresh. Thanks to the management for stepping up and providing many enjoyable meals. OLD REVIEW; Extremely disappointing. Been here many times and it’s always been acceptable, but our most recent delivery was absolutely awful. On hold for too long to complain with manager so here it is. The baked potatoes were beyond stale. Cut them open to reveal a disgusting smell and dark inside. The broccoli was past ripe and much too yellow. Our chicken tenders smelled of fryer grease that was well overdue for changing. This Ocharleys is not working very hard to overcome the current hardships and an awful job at convincing us to come back.

Friendliest staff! Food and drinks are great. Jade is amazing!!! Always super sweet and great sense of humor! Love her!! Definitely ask for her.

Always good atmosphere here. Menu is limited due to Covid though. Service is a struggle getting what you need so warm up your patient skill in ya so you wont be disappointed you'll have a great time!

Ordered To Go dinners tonight and they were fantastic. Chicken tender meal and Shrimp meal, great portions and tasty. Packaged nicely. Thanks it was great.

Good food. Good service. A little pricey.