Starbucks - Middletown

I've walked in a few times before walking over to work and the young lady behind the counter, her name is Sallie she's very sweet, and kind. She helped me out. Her customer service is on point.

I’ve been here a few times, on one particular time I didn’t give my name to the lady who placed my order. But once I got my drink just a few minutes later, I was called Thank you Amira for remembering my name, I appreciate little things like that.

I ordered two sandwiches and 2 venti drinks. Sandwiches came in 5 min and waited for the drinks almost 30 minutes and when I asked for my drinks the second time the woman with tattoos did not even say they were sorry.. even though I left tip.. All they care is drive through.. new company policy huh Starbucks.. You lost a good customer today.. and this place needs better employees..

Ordered a Venti Caramel Machiato for pick up on a Saturday morning. Drink was weak. Tasted water down. Staff was friendly

I ordered an iced grande white chocolate mocha with one less pump of white chocolate. I received all pumps of white chocolate, which made for a bit of a sweet drink hence the reason I ask for less. The garbage and recycling were overflowing. This location is a really busy location and the times that I have come through drive thru, they usually stay with a line. However, I do not feel that is a reason for the place Not to be kept up. At any given time there were at least four if not five employees.