Rally's - Middlesboro

Came around 4:15 on Sunday. Waited a few minutes to order even though they weren't busy at all. Wanted to order a shake but no shakes. No large drink cups. Ordered chicken strip meal and fries. Wife ordered a burger. The chicken was literally cold, and the fries were lukewarm. No napkins in the bag. I'm a transplant patient so if I get sick off of this order I'll be letting the health inspector know exactly where I got my food from.

No. I was asked to wait a moment,which is perfectly reasonable, waited 10 minutes. There wasn't any customers. I finally got to order. A simple bacon cheese fry. I kept saying thank you, and sir. The guy said nothing and acted like I was a burden on his day. I open the bag and it was sloppy spilt inside of it. No napkins or utensils. It was the first and last time I go there. How they are still open or the two people still employed there is beyond me. I'm even suspicious at the fact the gentleman knew what he was handing me. He just didn't care.

I eat here whenever I'm visiting family. It's always fresh and delicious. The employees always nice. Can't wait to come back.

My family stopped here today and the food was just nasty the chicken was so old and dry it was awful and as far as the burgers they was dry and burnt to a crisp all you got was bread and the toppings that was our first time eating there and will be the

Food is good but the service has been terrible the past few times my family has eaten there. Long waits to order (without any cars in front of them) and subsequent long wait times for the food. Have almost quit coming here due to the fact that it takes entirely too long.