Domino's Pizza - Middleburg Heights

Just had food delivered and the delivery guy was having a hard day, felt bad for him. Honestly looked over worked. He probably deserved better..

If 0 stars were an option that’s what I would give. This location is always understaffed, always canceling people’s orders, always missing items, the worst customer service. The employee calls me like it’s my fault I placed an order and cancels it, seriously no clue why this store is still open. 10/10 would recommend closing this store altogether. Would fire the whole staff and start over if it was my place.

Been coming in here every once in a while.. The manager Jonathan is the best thing this shop has got keep up the great work! I love coming into this location

EVERYBODY NEEDS TO READ ON THISThe manager “Creedo” or however you say it got the worst customer service in the world. Tried to call this joke of a boss about his business, left me on hold for 20 minutes, just to finally pick up the phone as I’m approaching my doordash customer. (Yes I was calling to complain on my dash shift, here’s why): My girl got E. coli from them. I know “Creedo” or whatever goofball name is up there hadnt known until this review because he hung up on me at 4pm saying he was “busy” and then blocked my number from the store’s phone ?? lol the food was old and soggy and they didn’t even make it correct. But i dont EVER write reviews, THIS right here??? Unacceptable. I don’t care how busy you are, your job as a “manager” is to take care of customers, now I see why he store is floating with sickness and E. coli/Food poisoning. BECAUSE IT’S RAN BY TRASH. ?️ I would NOT eat here, they’ll probably be shut down very soon anyways. Maybe had “Creedo” or “Goofball” as I’d like to say, just listened to a customer who has worked in the pizza industry for 3+ years, and come from being part of a management to a poor restaurant, they wouldn’t be in this mess. Lol.

Went in to pick up a pizza and was greeted by Ian who made my experience one to remember. He was so personable and a pleasure to talk too.No other Domino's can compare! ? You're the best Ian! ?