Baskin-robbins - Middleburg Heights

My son ordered me a strawberry milkshake and it is like water and the manager was rude to hi as well.

If I could give it 0 stars I would, never ordering a cake from here again. Nothing but problems, ordered the cake 5 days before I needed it, they didn’t make contact till 2 days before I needed it saying a HALF SHEET of cake was too small for the design, and the next day (a day before I needed it) called and said they didn’t have the pieces to make the cake. Just received the cake and it’s no where near a HALF SHEET of cake, received a tiny cake not even near an average size cake, no where near feeds “8-12” people, horrible communication, horrible service, horrible experience, called again to see what “size” their half sheet of icecream cake was and i was told 8x12, and this cake is not even that it’s about a 4x6-7. I work at a pizza shop and know what a half sheet is, no where near one. Very disappointed, 10/10 do not recommend.

Asked for no peanuts for a ice cream cake for my brother's birthday and it had nuts .couldn't make it in time for his birthday since they messed it uo.i asked for a discount and then when got the new cake it was super small.I very disappointed. Not good.

I always enjoy the ice cream from here. Have not had any issues other than them being sold out if the flavor j am looking for from time to time.

Wow still a winner. This is a classic ice cream destination and it does not fail to impress and wow. I ordered a jamocha almond milkshake and it is phenomenal. The staff is friendly and the facility is very clean. Five stars are well earned.