The Jade Garden - Mid Sussex

Never had food from here before but tried tonight and we were not disappointed. It was delivered on time and absolutely delicious. I never order Chinese as I have a nut allergy and have to be very careful but after speaking to staff on the phone, I was very confident when they answered all my questions and was happy to order. We will definitely order again very soon

How can a place go from great to awful so quickly is it a new chef a bad month or just we got lucky the first time.. This is the second disappointment in a row.. Let me assure anyone reading this if you are in Crawley area and travelling home to east Grinstead go to golden city west green.. Hands down beats any east grinstead Chinese. Failing that go to Wing wah at least you know its a solid 7 out of 10.. Will not risk a third disappointment from jade garden sorry..

We've used the Jade garden over many years, but not recently, and have always been satisfied with the quality, however tonight we ordered a meal, it was ready for collection within 10 mins, which was great, but oh how disappointing, the quality was very poor, chicken was tasteless, slimy and looked steamed not stir fried, sauce was thin, anemic and tasteless, the shrimp Chowmein lacked shrimps and flavour. Sorry New Jade Garden you've lost a customer.

My partner and I have used and been very happy with the service until tonight. I don’t normally do reviews but I am so angry with the service of them where shall I begin. I called them earlier to place the order but I had to go by the menu and prices online of which is 2 years out of date and I asked for a set meal that I thought they still did for 2 but was told extremely rudely they do not do it any more. I then placed the rest of my order and was told 1hour 30 mins. We were absolutely fine with that. I am a carer for my partner who is disabled so it gave me plenty of time to make sure he was comfortable for dinner. After 45 mins I had a very rude and abrupt man at our door telling me I should of answered it quicker, sorry but I am absolutely disgusted by the rudeness of the delivery driver telling me to hurry up and the lady on the phone having a go at me about a mistake they have made them selves. I won’t be using them Again

After getting bored with the same old usual once a month, me and the mrs decided to try somewhere new.. chinese is not a cheap takeaway plus im pretty fussy, so i always have a little look at reviews.. this looked ok and so we gave it a go.. so pleased we did!! The garlic chillie duck in black been was top notch (came recommended by woman on phone, great shout , singapore noodles i always ask for extra spicy and they were bang on (previous review said greasy but i didnt find that at all,just right! who wants dry noodles? , special fried rice, admitedly a little compressed but plenty of meat and prawns in there, (prawns a little pale looking pale not raw , but over 24hrs after and no issues , and crispy shredded chillie chicken again better than the chillie beef at ww the chicken balls were propper batter not the thin coating that ww does,(maybe a tiny bit too thick but massive bits of chicken breast so all forgiven.. all in all a lucky find.. highly recommend.. dont get me wrong ww still good standard, but jade garden definitly my new go to chinese for eg..p.s. forgot to ask prawn crackers but came free, and were fresh and pure white.. not yellow and stale like u get sometimes.. anyway to conclude so good i had another singapore noodles extra spicy again tonight and once again spot on... only critasism is the decor could do with a lick of paint.. but decor doesnt add taste so who cares!