Chipotle Mexican Grill - Mesa

I get there one minute early they tell me not open yet cool not a big deal wait a minute they let me in still unpacking whatever a little behind then there friend shows up not in uniform behind the counter laughing joking walking around like she owns it hey maybe she is the owner didn’t seem like it though sharing coffees just messing around a lady named or maybe her postion cash was not at the table to take my money my food sat there for 3 minutes all boxed up I’m on a tight frame I get messing around but not in front of a regular customer not going there anymore it’s a joke extremely upset my time is valuable just like everyone who is a customer

First time to this Chipotle and I will NOT be back. The food counter was absolutely disgusting. Cheese, sour cream, guacamole, etc., smeared across the whole thing and even all over the check out counter. I feel like they had plenty of time to be able to wipe the counter numerous times and didn't. The female employees didn't seem to care about anything other than chat with their friends/ coworkers. Only positive and friendly employee was the male employee at the start of the line. Do not go here if you care about cleanliness. GROSS!

I had a burrito for lunch today, 30 minutes later I was running to the toilet with extreme gastro upset. You can do better Chipotle!

This is the third time we've ordered a bowl here on the app and every time they have been very late getting it ready.

I had a mobile order, I go to get it it’s not on the shelf. I don’t know if it’s ready I see mobile order stacked on counters in the back. I stand and wait for someone on the side of the register. No one acknowledges me. I get in line 5-10 minute to get my order. They were like here go, and I was like why is it not on the shelf or how do we ask for our orders? They said just walk up. I said I did and stood there and no one said anything to me? I said do you have a system in place and they said kinda. Why not the get a system in place or use the one they have? It was pointless to have a mobile order to wait in line. Then there out of the actual container for the order! The food was in little ramekins as opposed to the kids meal to taco box. the seems like the protein portion are significantly smaller that way. My child really likes chipotle so that’s why I buy this meal. I have 30 min for lunch and this just sucked! Great food however, small it is.