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Bidra med feedbackNice smaller hotel in the heart of downtown. Nice smaller restaurant/bar on ground floor. Reasonable rates. I'd stay here again, no issues.
Hideous! This is lipstick on a pig type of vibe. The manager, Jessica, is unprofessional and lacking any customer service abilities. We had 2 rooms, both of which were beat to hell back. While they were cleaned, it feels more like a wipe down. This is a no frills, remodeled low budget hotel with a hefty price tag. Valet restaurant staff (especially Emily) were amazing. Front desk peeps are gross, unhelpful borderline rude. Overall, completely disappointing bc the online pics were great but they do not reflect what this hotel actually is in real life.
If the 'landlord special ' was a hotel, it would be Magnolia Denver. Extremely disappointed. The lobby was super cute and smelled amazing, but overall wouldn 't recommend spending a lot of money on this place. For the price of the rooms we paid for, everything looked and felt cheap. It was 4:00 pm and there were multiple piles of sheets in the hallway and I didn 't see 1 housekeeper or housekeeping cart.. The lights were also ALL very bright, even the lamps felt extremely bright. The room smells like your average $60 a night La Quinta. But at least La Quinta doesn 't look like all the furniture was previously used in a frat house. I mean every single thing was scratches, multiple lamp shades were entirely crooked and the carpet makes a static noise and creaks. If the creaks and static don 't do it for you, the uneven flooring will. While I wouldn 't go as far as saying it is unsanitary.. I don 't think I 'll shower due to some mold or collect black dust in the shower light, plus other things I 'll show in the pictures. The restaurant Harry 's was amazing, and great service. We also LOVED the valet men, they were all so pleasant and helpful. Now the front desk people are another story. On a busy weekend during Pride Fest with a line of 5+ families deep in a small lobby, is maybe not the best day to be slowly training someone. Front desk was less than unhelpful and not friendly either. The guy who was working the desk at one point at least smiled but still wasn 't friendly. Seemed annoyed with dealing with customers.. not like it 's your job or anything. And it was not just one room. We had multiple rooms with the same problems, and we collectively watched at least two of the front desk women be passive aggressive and just plain unpolite to other customers. No room service, and the included toiletries are much smaller and fewer amount than a normal hotel at this price range. To get to the point, the room photos they have online must be their first day or some type of magical editing, because the vibe of the hotel rapidly declines as soon as you step on the elevator. They need a hospitality check on their workers (I mean it is the hospitality businesss and desperately need to do decent renovations. Scratched furniture is one thing but this is way more. You walk in and think, oh great this is spacious! And before you even go back to the bedroom--you will be as unsettled as my boyfriend and I were if you looked closely at literally any thing. Forgot to mention that at one point, a front desk agent actually said that she couldn 't/wouldn 't help us. Only even gave two stars for the valet staff, the restaurant and the neat vibes of the lobby. Otherwise it would be 1, based off of the actual hotel room. Needless to say I will not be returning to stay at the hotel portion. Now Harry 's, I will be back.
We enjoyed our stay at the Magnolia and overall would recommend this place to others looking for a place to stay. The Good: The staff we encountered were very kind and attentive. Easy Uber (or walk, if you have time from Union Station. Great location near 16th Street Mall. Large, clean room. Comfortable bed and pillows. Milk and delicious sugar cookies available every evening in the lobby. The Eh : Elevators were very slow, and it seemed like one was always broken. The HVAC system is LOUD. No view looked right into other hotel rooms (so don 't be the naked neighbor! A fridge but no microwave in the room major disappointment. Thin walls we are heavy sleepers and were woken up several times by conversations in the hallway.
My husband and I stayed here this past weekend. We booked the Magnolia because of the location, and walkability since we wouldn't be renting a car. The hotel is pretty nice, clean, and the staff were very friendly. I really would've liked to give 4 stars, but I couldn't for the following reasons.... 1. We are Marriott gold elite members, and the lady at the front desk said she upgraded us to a premium king room, when that was actually the room I booked anyway lol. 2. We were put on the second floor, which felt like it had some type air conditioning unit underneath us that cut off and on all day and night. It vibrated the floor it was so loud lol. 3. Our bed was squeaky anytime we moved. You can tell it was a bit old. Other than that, everything was fine. I would actually stay again, but I would make sure I wasn't put on a low floor again, and speak up about the bed. That was my fault.