Wa Wah Kitchen - Meriden

I ordered the general Tso chicken and it didn’t come with broccoli on top of it the meat smelled like it sat out in the hot and tasted disgusting

I'm never going back there. She was gonna charge me a dollar to use my credit card. And they gave me refried chicken, so it was hard and rubbery.

Definitely average at best take out food Paid for a seafood meal and u can tell it was not freshly made upon order Canned veggies in the mix Rice was 1/5

Ordered pt veg lo mien on line 8.50 Including 1.80 tip at 1035 pm; had ready as was 12 minutes away. Pretty much right off highway.

Don't make orders on their page. They don't know how that works, and they lie, saying that the order will be 30 mins after the order is received. I made the order at 5:56 p.m., and the order was received at 9:20pm. Three hours and twenty-four mins after. During all this time I called them, and the lady that answered ask where I made the order, and when I told them on their page, her answer was that she needed to check on it and they will call me back after. I waited half an hour and I called back; what she said is that the order is on the way I ask how long will take and she said 15 to 20 mins another lie, I called back half an hour later again asking where is the food and she passed me to the manager he ask me the same questions and he said that the orders online are managed by the boss, so I told him so pass me with your boss and he only answered that he will call me back and I said now nobody will call back. He said the longer we are on the phone, the later he will call. Call that I never had. I called back, and the lady answered again, saying that it was on the way. I didn't believe it, so I asked for the drivers number. Another liar because he said that looking to Google Maps, he will be able to do the delivery in 8 mins. Those 8 minutes were multiplied by 4. I called him again, and he lied again, saying that he called me to announce he was at my house and a man picked it up and hanged up. And ask if I am still waiting for him. What I responded was that I had been waiting 3 hours, and please stop lying. My phone has been in my hands. He called again and said that he didn't find the building where I lived so that confim that he lied saying that he had brang the food earlier. The food was cold, part of it overcooked or undercooked. In conclusion, they lost a client of more than 10 years. And I will tell everyone to order or go to Jade Gardens.