Mcdonald's - Memphis

I come to this location majority of the time because actually completing my order accurately is important to me..like most. The caramel frappe with extra espresso shots is delicious! Better and cheaper than Starbucks!

Took kids out to eat food was good but didn't have a baby chair for my Lil one to sit in eat so she sit with me with was hard cause having her moving and trying eat ooweeeFood: 4/5

I placed my order and was pulled down when we got our food our nuggets were noticed cold right away but we went on to the house my father is diabetic and he was waiting at home once there I noticed my sandwich was made incorrectly and the tomatoes that I requested added to my sandwich was on my father's who is allergic to tomatoes I called and talked to a young lady who told me to bring my receipt and it would be corrected I explained that I paid for q ride up there to begin with I later called back because I couldn't get back up there that night and was told that I could bring my receipt the next day by nesha when I came ba k the girl sitting on the curb told me I should have came the day before I explained then she said that it was too late because of shift change around 8 pm after further talking she let someone else know what I said and acted as if I was doubted I told her the name of the lady I spoke to then they called her and she said she didn't remember my call just a call about fries I had not ordered fries then the called district and ce and told me which parts of my order they were going to be able to replace they were the only items I was requesting the young lady smoking out side was so strong about her doubt that I felt the need to tell her I had no reason to lie and no way to know nesha was the manager on shift and had the store number on my caller i.d to prove I was not conning any one just ridiculous it took an hour by the time all said and done with waiting in drive thru time where I used my app to get a coupon code and was told I could not use it

It's Mcdonalds right? We know what the food is going to taste like, however, I felt let to review this location specifically for the service. About 15 minutes ago, I interacted with 3 different ladies all of different age groups-one that took my order, one that took my payment, and then lastly the lady that handed me my food and they were all equally friendly and pleasant. This is about the 3rd or 4th time I have visited this location since moving to the area and I can now say the service is consistently friendly and quick. It seems like nowadays friendly customer service is few and far, so it is refreshing. Kudos to the staff here. :

Service at this location is completely horrible everything I go there it seems as if the employees just choose not to do their jobs. You should really rethink your staff choices at this location??Food: 3/5