Zam Zam - Medford

Service was friendly and quick. The server (pretty sure he was the owner made helpful suggestions for what we should get and we were really happy with our (his! choices. Contrary to the experience of a few other people, we received no rudeness when we asked for extra utensils/sauce.Keep in mind that this is a Pakistani restaurant, so the food is going to be spicy. Might want to ask before ordering! Our lamb nehari was DELICIOUS but it was a bit spicy for my tastes, which is my fault for not asking.

The food was really good and the service was excellent. The mango lassi was delicious and the glass was filled to the rim.Highly recommend this place.

The decor is minimal, which would have been fine if the food and service was good. As you guessed it, both were not good. The service wasn 't great: something as little as asking for an additional knife invoked a bad response. While eating, a large bug walked over our table. When we removed it and pointed it to the management, we were told these are just ants which we don 't kill . We have a thoroughly sanitized bug-free kitchen at home: we don 't go to restaurants to get a taste of wandering wildlife on dining tables. The food wasn 't great either.

The biriyani was disappointing. The spice added to the biriyani was sour and had a bit of raw tomato taste, which did not suit my taste. A big negative was that the server was rude and he rolled his eyes when we asked for knives (and gave only one knife for 4 people saying that one of you can cut the kebabs and distribute). The place did not look hygienic since we spotted a bug on our table after the food was served. It was a bit scary to see a moving bug, but the server said it's just a big ant and they are not supposed to kill ants so it's walking around.

Absolutely stellar Pakistani/Northern Indian food. Don’t let the modest decor fool you. These guys know what they’re doing. I love ordering their naans, biryanis, palak paneer, samosas, kadhai chicken… I could go on and on. The lamb biryani is a must try.The food also holds up really well to delivery and take out.