The Metalwood Grille - McHenry

Great place to do a bridal party. Great view of the river and the staff was super friendly.

Dinner on the patio was lovely. The family loves their fries. The Metalwood Club is a great summer sandwich. Try it with avocado!

I attended a memorial luncheon for a close family friend. There were several things wrong.1. Told upon arrival they were short staffed2. Did not receive water to drink or acknowledged for 30 minutes3. Requested family style chicken, salmon, potatoes, broccoli. No butter on table, food was luke warm, salmon was dry. (I did not try the chicken . Surprisingly, coffee was hot.4. Told we could not take home additional plates that were going to be paid for but people did not come due to “CDC and Health Department guidelines”. No such thing. Then told it was in the contract that was signed. There was NO contract.5. Told them we would only pay for the meals of the people there as there was no contract.6. Watched continued conversation with staff with texts. Ask for owners, Monica’s phone and staff supplied but Monica refused to answer. Staff finally came out with extra food cooked for guests not in attendance.7. Agreement was made to pay the bill however they bill had charged for pop and that was supposed to be included. Came out with another bill.8. Paid the bill and left facility.I told them I work for a legislator and I work with statute all the time. There is nothing in the statute that states we cannot take the food and with no contract saying that, they should have given the 12 paid for meals to the family without question or the bill should only have the 17 the showed up.The owner, Monica, continually called and then sent harassing and threatening messages to a family member, and sent an inappropriate text to me.The. Texted the grieving family member stating “sharon” meaning me, walked out on the bill, and took photos of the widow with his daughter. (It was paid long before we left. Apparently Monica did not communicate with her staff. she also sent texts with fo language.Even worse, the waitress took a video recording of my private conversation with her while trying to work out a solution.In Illinois, it is a crime to record by sound or video without the other party’s knowledge. The conversation was in a low tone so as not to upset grieving family members. We had established a reasonable expectation of privacy.A police report is being filed for that action.Several times we told the waitress that this issue was not her fault. Now knowing that she was taking pictures and videotaping without anybody’s knowledge!?’I would never go back to the place for any meal, golf, event etc. But now I know why the place was practically empty for lunch at noon.

Went there with my family to celebrate my first mothers day. We went at 2pm for their Mother’s Day brunch when we walked in a lot of the food looked gone through and scarce. The food was cold, pancakes hard and the skillet was very oily. We had the table for 1 1/2 hrs and they started clearing out the table 45min into brunch. The dessert table only had a few items left you can tell everyone from earlier in the day has gone through, whatever was left had flys on it. Do not recommend this place. For the price I could have went to a much nicer restaurant with hot food. Regular soft drinks weren’t even included in the buffet price. Ridiculous and a waste of money.

Went for a Mother's Day Brunch and the service was severely lacking. It was buffet style, with carving station and a skillet station. The food was mediocre but the service was almost nonexistent. There was one small carafe of water for a table of 10 which filled just a few glasses. Some of us did have mimosas but the rest in the group had no water until we flagged down a server who did finally bring one more small carafe and much later, one more small carafe. You had to get your own coffee and tea from an area that the staff seemingly forgot about. The area had coffee spilled all over the place. I heard people looking for someone to fill the empty pots on different occasions. The one hot water carafe had warmish water, not hot enough for tea. I emptied that container, left the lid off so it would be obvious it needed a refill, went back 30 minutes later, still empty. So with my meal I had a small mimosa and a half glass of water because that was all that was provided. It would be much more enjoyable if the server brought drinks to the table instead of having to get your own. It took my husband so long to get a cup of coffee for his mom, that his food was cold when he got back. So he ate cold food while waiting for some water to be brought to the table. I'm suprised a restaurant thinks this is a good way to run a Mother's day brunch! The wait staff needs to be trained to be more attentive to basic needs.