Starbucks - Mattoon

Faster and friendly service. drinks were delicious as always. loves the pink drink!

This is my all time favorite place to be. My kids feel the same. Its so welcoming and the staff is amazing, both past and present employees.

It's decent, not a fan of speaking to a man who tries to sound and act like a teenage girl but the drinks are good.

I am from out of town but have been in the past a Starbucks manager in the Kansas city area. I spotted to go through the drive thru and while sitting there,, they come out and tell me that they are closing due to staffing issues. I'm sorry you can at least let the prime in line place their order. There is a reason why the store manager gets paid salary. If there is a staffing issue close the lobby and just have drive thru. It takes only 2 peyote to run the drive thru. I know this because my store was a dt. But instead you want to close the entire store because of staffing. I wanted the dm or the regional phone number and I couldn't get it.This is just poor business.

Store hours show that they close at 9 o’clock. I am on the freeway with a truck and trailer but I still have 20 minutes till they close by the time I get there. I get there and they’re closed so I called the phone number and the man on the phone says they’re closed for the evening. I do not understand why you would close early specially when you are located off the freeway when travelers go out of their way to come to your location. Bad management.