Cracker Barrel - Matthews

I couldn't put off writing this review! I went in tonight with my family and service from beginning to end was phenomenal! We were seated right away and Anthony helped us. He was awesome! And he put up with our family's craziness very well. ; He went above and beyond to help us with everything we needed! The food was also amazing! We haven't gone out to eat much because of everything going on this year but you guys made tonight special. Thank you!!!

We had the best time. Service was great, food and our server keep the coffee coming. It was chilly and rainy out. We got a fireplace seat. Remind me of home and snow.. will return keep up the great job and you do have a staff that goes above and beyond...thks

Ordered curbside service for Thanksgiving dinner. Extremely busy, but I must say they were set up very well and were able to maneuver customers in a timely manner and even someone at the entrance to the parking lot to guide you where to go. I was very impressed. And the food was great!

GIVE JONATHAN HIS 5th STAR! I’m a Cracker Barrel fanatic, believe me. I’m here at least once a week by myself or with my partner. We’ve had many servers and I can’t really complain about any of them (except maybe one who kind of had an attitude when my food was burnt) But today was the first day when the service was so spectacular I had to ask the name of the server! Jonathan literally brought us a perfect meal without forgetting anything! Food was cooked perfectly and the order, down to my soft bacon, was correct. Usually I have to send it back because it’s too crisp. He brought out extra napkins before I asked, had a water refill ready before we even needed it, checked in many times even AFTER he brought the check. Never in my 20 years of coming to Cracker Barrel has a server checked in after leaving the check. Anyway, Jonathan is just on another level. He didn’t ask for this review either, by the way. I hope the owner sees this. Give that man a raise!

The food has been excellent during our recent visits. While the service is generally okay, it does seem to be missing a certain spark. Occasionally, it takes a bit long to receive our drinks.