Krystal - Marietta

They are always beautiful and pleasant. Although they are short staff, the waiting time is somewhat longer, then normal, food is still good and hot. I waited 30 minutes today, but it's always worth it, I know people would only be his only Krystals, but I live 30 minutes away, but I'm coming to this place because of the staff are always beautiful. I Manage Hotels also see the great customer service.

On the drive sat at 2:25pm on 5/31/2022 and workers said systems were down. It never fails. Every time I'm in this place, they tell me the systems are down. Won?t back to this place.

I only ordered a bag of 12 cheeses and onions, the order was repeated to me and my order was still wrong. Mustard, pimples, cheese and onion. I can't eat mustard, so I asked not to be on any. At least the lady at that was nice while I handed out my wrong order.

Overall very good. The drive thru staff did let me know when I ordered the country fried steak, that they are made to order and would be about 3 minutes. I appreciated both that it would be fresh, and that he warned me. He was very polite and professional, and got my confusing order correct. His appearance was clean and he was fast and efficient, yet polite at the window. I asked for ketchup, mayo, hot sauce, napkins and he acknowledged. The host name on the receipt said Shaquilla. After the three minute wait, a female I hadn?t seen yet handed me two bags. When I checked, there were no condiments. I got her attention and asked again. She put things in the bag and we went home. There was still no mayo, which is a pet peeve of mine, but all the rest was correct, hot, fresh, average for appearance, and excellent on taste. I would give 4.5 stars if I could.

So I have to update my review from 5 to 1 it has been going down for a while however today kind of topped it off first I go through order then they have no change for a hundred my order was 38 so had to go to the store came back waited in line to get my food and then ordered some boss totts which is advertised everywhere told to wait so I waited 30 minutes in the meantime I put out the food I had already ordered and did not have my junkyard fries then moved on to the chili cheese pups and the styrofoam container was melted so I continue to wait and then about 20 minutes later someone came out to tell me they were not expecting anyone to order the boss tots that they are doing away with them so they did not have barbecue sauce it would take 30 minutes more to make so I told her it's fine just give me the refund for the tater tot it still took 20 minutes to get the refund I could not do anything but to live because it's not worth really getting angry over there were several people waiting on food also you would figure if they have at least four people that I seen in there working and the front Lobby is closed that is more people to focus on drive-thru and should not take that long or be messing up orders