Zoës Kitchen - Marelly's

They resolved a frustrating website mess of a glitch, and I’m satisfied.I was accidentally charged twice for an online mobile order, and after cancelling both more than 24 hours before the due time, there was still one delivered and charged for. Also, I set it to be delivered at 5:45pm (stated on my email too) and their receipt said 5:25pm. So, we ate cold food on Valentines day.I brought the other order back, and they were very apologetic from the start, and refunded the money. If they mess up here, don’t panic, they’ll make it right.

SoDo location needs a lot of help or more training. Staff seems like they couldn’t care less. I came back because I was missing food from a pickup order and wasn’t acknowledged for the first 10 minutes I was standing there. Cooks especially are clueless. Someone was mopping an hour before closing. Just disappointing considering the $32 I just spent.

Just had my order delivered Poor Quality, Tasteless, and portion of chicken. Especially since I had to pay an extra $3.00 service charge. Had deliver my ordered chicken kabob with Greek salad Roasted vegetables. Well the salad did not have tomatoes, did not have feta cheese, only 2 black olives as listed that would include. The chicken kabobs the chicken queja little bit of chicken chunks, dry and no taste, the roasted vegetables also no taste at all. Both the chicken and vegetables were like eating paper not a nice tender season meal. Extremely extremely disappointed specially when you CHARGE a service fee of $3.00 so so disappointed not what Zoe’s kitchen uses to be. They probably will not even address this but I did want to share my experience before you decide to order for delivery from this place.

My hummus was great, but my wife's food came out cool and lacking flavor.

$3.40 for this tiny side Is very disappointing but it taste so good ?