Red Rooster Portuguese Bbq -  Maple,

Yesterday we had the worse experience a customer could ever have in a restaurant.This place used to be one of our favorite places to go for chicken, but that just changed for ever yesterday. It was raining so my family and I decided to eat there instead of taking our food home. The lady in the front was not very helpful, so it took a long time for us to get out order right (that is what I thought), one of the things we ordered was "ONE shrimp pattie". We received 3 patties and thought that the portion was just 3 parties, so we didn't say anything but noticed that they were cold as ice, so asked the "kind" waitress to warm them up for us, she took them and brought them back with a bad attitude, they were the worse patties we have ever tried, they were soggy and tasted terrible, again we didn't say anything because we just wanted to have a good time. The waitress brought our order and she was so unkind, we asked for sauce and she was replying with a tone and rolling rushing us. Anyways, we had dinner and i went to the cashier and asked her if i could pay my bill, I said to her that, even though I was going to pay for them, we order 1 pattie and received 3 instead and that they were horrible!, she wasn't looking at me or paying any attention (same happened when we were placing our order), so I said "Are you listening to what i am saying"? she was not replying so i said with pleasant voice, "I am talking to you so please listen to what I am saying', at that moment the "kind" waitress that was "looking" after us, jumped into the conversation and started yelling in front of my kids and the clients that were waiting for their orders, she said that I had a bad attitude (now me??) and that I didn't have the right to talk to her friend like that ... Whattttt??? I was just saying that I just had a bad experience with my order, and asking the cashier to pay attention to me, and this lady started yelling at me out of the blue? Is this really happening? (I thought to myself) My kids were petrified and I was in shock! I was never yield at by a waitress, OMG! She went on and on and on. I, of course, didn't want to engage on fight with her so I asked for the supervisor to come, she did and told her what happened, she was very apologetic, but honest to God, this is not acceptable, since when customers don't have the right to ask for good service, good food, and respect?? Aren't we paying???. This was of course my LAST visit to this place and I will make sure I prevent everybody to go there, one day I highly recommended it, but today I strongly recommend ... PLEASE DON'T GO THERE! go some where else where you are respected and appreciated as a client.

I've been coming here for a few years. I usually get the boneless skinless chicken breast. It comes with two sides (potato, rice, salad, fries). The hot sauce is amazing and I always buy. I have to say I was very disappointed about a year ago when they stopped including it in your meals and had you start paying an additional charge.It may appear a touch pricey for a quick take out but once you see the amount of food you get you will be pleasantly surprised. I can usually get 3 meals out of my one order!

Absolutely amazing chicken. So thin and tasty and when you add the sauce, wow!!I also enjoyed the salad. Rest of fam tried the fried and rice. All delicious. The lines can be long, and you will always wait, no matter how far in advance you place your order. Good things come to those who wait.

Best Portuguese family pack speciall! The whole family enjoys this chicken anytime! The meal includes 1 Whole Chicken, 1 Medium Rice, 1 Medium Parisienne Potatoes. This special is only for take out only but is worthwhile as it feeds 5 people! Highly recommend!

Great food. Best Portuguese chicken I have ever had and the hot sauce is phenomenal. If you like a little spice make sure you ask for a large portion of the sauce. You'll be growning your food in it. Potatoes and rice with the salad was great as well. Great for hosting large parties. Call in advance to order.