Five Guys - Manchester

What's going on? we thought of milkshakes. two milkshakes, and literally 45 minutes later went empty, while chaos and ediocy went around us. idk what they pay these children, but it is either not enough or clearly too much.

I come here quite often. And I ask for my food a certain way. I see the amount of salt they put on their French fries and I ask for light salt. My last experience was very bad. As I was standing and waiting for my food I observed my order being processed down the line. And the employee that was working a French fries station just took out a batch of fries. He salted them as usual and filled up 3 cups and 3 trays they dump over. And the third tray there was nothing left so he scraped the fries from the sides that usually fall over when they dump them in the fries basket. And all those who knows how old fries from the side when into the tray that guess who got? Yes went right in my bag. Because the other 2 bags had yellow receipts to them that indicate Uber eats deliveries or other food service deliveries placed. My bag was the only one with a white receipt on it. And all this happened right in front of my eyes after.1. The floor leader specifically called out the fry was light salt.2. The employee that did the fries asked me which order was mine and I responded order 91 with light Salt.Then he proceeded to give me the regularly salted fries with the tray the had the left overs scrubbed from the sides.When you pay $18 for a fast food meal you expect it to be at least decent. Not bottom of the barrel fries. This completely ruined my experience. I will have to think long and hard if I was to give Five Guys my business in the future. We live in a recession right now. And incomes and opportunities are not what they were 2-3 years ago.Why would I as a consumer want to spend my hard earned dollars on bottom of the barrel fries when they are $5 for the serving.

First time using online ordering. Pro tip just go to pick up and see if your order is ready. Super easy and really hits the spot when you just want a good old fashioned burger and fries.

Great place to go to watch your burger be made. Then sit there for twenty minutes for them to start to fry your fries. They really need to get a fry system working. I come here often and everytime. Im waiting ten minutes minimum for french fries. By the time they are done my burger is cold

This place is a WRECK! They have no communication and it takes 30 minutes for them to make one burger. They completely forgot about my order for 20 minutes, and the girl who took my order stood and watched me the whole time, doing nothing about me waiting! Finally they ask me are you picking up, and I have to remind them of my order that’s been sitting on the back counter for 30 MINUTES. Never coming back.