Dcorazon - Madrid

At the end of our last day in Madrid , we were looking for a good restaurant near Plaza Mayor. I searched the web and asked for the best ones in the area and, the name of this restaurant popup! It was for the worst even if its ranking is in the top 200 of 9700 restaurants rated in Madrid. Wine ok, tapas ok but very very very disappointing lamb shops and steak( more fat than meat, unable to cut a bit of meat) The restaurant did not charged for on meal but the damage was done, sading our last meal in Madrid!

Perfect experience. Amazing service (Ali, I wanna be your friend), amazing food, the basement is gorgeous and even the music was on point.

Had booked in advance. But 35 minutes between sitting down and being offered a drink. No care about how people wanted things cooked, such as the steak came overcooked, like leather, over salted and with over salted cheap tasting chips. Other main courses also basic and worthy of a greasy spoon van rather than a mid priced restaurant. Pulled pork tasted like bottled BBQ sauce. The main course arrived before we'd even finished our starters. Ordered different coffees and received three the same. Customer service hugely lacking, as was ambience nothing interesting about bare brick cellar walls, made worse when the food is below par and the service lacking. Probably not helped by the dog whistles eminating from a hen party who were allowed by the staff to be so noisy and piercing that it made for an unpleasant experience for other diners. We had initially had high hopes as rated highly on Trip Advisor, but very dissapointed. Certainly cannot recommend to anyone.

Bonitas bóvedas de ladrillo visto en la planta baja, sin embargo la cantidad de comida-precio, deja que desear. Adjunto foto del plato de la parrillada de verduras por 18 euros... nos salio a unos 40 euros por persona. Hay sitios mas agradecidos, en cuanto a cantidad y calidad, cerca. Recomiendo la campana, en la plaza mayor, o la casa del jamon, por ejemplo.

Un lugar encantador, sobre todo si tenéis suerte de hacerlo en las cuevas que han habilitado para los comensales.