Van Der Valk Brussels Airport

Quality hotel with nice beverages and services. Facilities is a bit old, but nicer after renovation. The gym room is bad, some equipments are broken without fixing, and no water is provided.

Extremely difficult hotel to get to. Shuttle service to airport is unpredictable/erradic and costs 5euros. My reservation for shuttle was overbooked and front counter couldn't care less and just moved me to 30 minutes later. Nice rooms but bad and unreliable service

Very fast checkin and checkout operation. Professionalism and competence of the staff always available. Great breakfast.

I recently stayed at Hotel Van der Valk and had a generally pleasant experience. The staff was friendly and welcoming upon arrival, and the room was clean and well-maintained. The bed was comfortable, and I appreciated the fact that the bathroom had both a bath and a shower, which was a nice touch. However, there were a couple of issues during my stay that detracted from the overall experience. Firstly, I was unable to open or tilt the windows in my room, which was disappointing as I enjoy fresh air and natural light. Secondly, my TV did not work, which was frustrating as I had planned to relax and watch some shows in the evening.Despite these issues, the hotel staff were quick to respond to my concerns and did their best to rectify the situation. Overall, Hotel Van der Valk is a nice place to stay, with clean and comfortable rooms and a bathroom that exceeded my expectations.

Stayed one night at the hotel. I had a terrible headache and asked the receptionist if he had any paracetamol. They don’t. A hotel who doesn’t keep the most basic medicine I wonder if they have any basic first aid kit. I asked him to ask his colleagues at the restaurant maybe they had some. He walked over and they left me waited for a good five minutes while they were chit chatting with another customer at the restaurant. We have had some good experiences at other Van Der Valk in the Netherlands and my husband and I both agree this particular Hotel doesn’t quite live up to the standard of the other Van Der Valk hotels.