Sonic Drive-in - Lubbock

Food is always good, service is always great, but the location itself needs a lot of maintenance. There are a few spots that do not work the menu so that you do not even have to order and move, some of the stands will not process credit cards/debit cards and some stands that the speakers are so clinked, they cannot hear you or you can not hear them. Other than that nothing wrong with food or customer service. You are pretty fast and efficient to bring your order. Make sure you check your bag of items before you drive the whole way home because sometimes something is missing, but it just happened twice and they were happy to replace everything I didn't get.

Food is always good, service is always great, but the location itself needs a lot of maintenance. There are a few spots that do not work the menu so that you do not even have to order and move, some of the stands will not process credit cards/debit cards and some stands that the speakers are so clinked, they cannot hear you or you can not hear them. Other than that nothing wrong with food or customer service. You are pretty fast and efficient to bring your order. Make sure you check your bag of items before you drive the whole way home because sometimes something is missing, but it just happened twice and they were happy to replace everything I didn't get.

The service was great that I was just caught in my own feelings because the food didn't taste as it was 30 years ago.

I order extra gravy for my chicken strip in I didn’t receive nothing when I called to complain about the situation the manager offer me 2 gravy for there mistake bt with gas price high that waste money they need to do better training on details like Chick-fil-A

Work on fairness to all. Hire emoyees that follow community health laws