The Navigator - Lower Swanwick

The waitress was very helpful and treated all our requirements immediately. the food lasted 40 minutes to arrive and the restaurant was not busy. from the six meal times, we have to ask for items missing for 5 of the meal.

A bit loud in there I am deaf so that it was very loud and my friend said that we couldn't talk, because there were 4 of us and couldn't blame that was amazing, we will come again hopefully for Christmas lunch

Birthday meal with elder before 2nd lockdown. felt welcome, safe, enjoyed our meal.

I ordered a ham mustard and sun-dried tomato bloomer. It arrived with no tomato. As the waitress had told us prior to ordering of a number of items that were not available due to no deliveries for the lock down I didn’t say anything as assumed this was the reason. When our plates were collected we were asked by another waitress if the food was ok. I made comment about the lack of tomato and how it would have been nice to have known before hand as I would have ordered something else. She went off and came back to advise she’d spoken to the chef who assured her 100% he’d put tomatoes in it. My response was I can assure you he didn’t and my friend also confirmed there was none. Again the waitress said the chef says he did, so he did. All but accusing me of lying. She was rude, unapologetic and her attitude was appalling. It was a shame as all the other staff were friendly and professional. There’s plenty of other pubs within that area . She and her attitude will certainly make me go elsewhere next time we are able to.

Lovely meal although once served didn’t see anyone to order any extras we would have liked a bit more gravy and were told that potato veg gravy and Yorkshire’s were bottomless when ordering. We cannot understand why we have to use card payments when tried to pay cash but a tip in cash is fine?? None the less we will definitely return