White Castle - Louisville

Came through the drive thru at 10:50 clock and saw 2 workers on break eating and smoking. once I sat on the editor without answer for 3 minutes, I screamed about and asked if they were open and they said they were closed after they had watched us, how we dress up and sit on the editor.

If I can give half a star, I would. They told me to only hold a second in the drive, but I think what she really meant was as long as possible. if I didn't say anything while I was waiting, they would probably have kept me waiting longer. beyond that, I wasn't what I ordered. I called for a refund, they lied about the refund. How do I know? They didn't even ask for my information. the person I spoke to on the phone said, okay, I sent the refund through. when I asked for a kind of refund confirmation, she was hanging on me. if the company reads that or a white lock management sees that? if they need to talk to me, I am glad to share my experience in detail.

People who work here are rude, the administration can 't personal directly, instead of taking my order or asking me what I need politely I get that we only work two people now, and there are 80 burgers before them and there will be a waiting time. I said I have a door bag. Doordash orderings usually occur by 20 minutes and they did not manage to start the ordering and said I think they can be in the line, but it will be a waiting time.

Came this morning at least 15-20 minutes waiting for 4 chicken sandwiches a big frit. the order was completely wrong. they gave us 5 chicken sandwiches instead of 4 of course. the fryed smeared as if the fat had never been changed. the taste smell was so terrible. we had to get the riders back because it was completely unacceptable.

Unbelievably slow, but open. Most allplaces were closed. I watched a galfill condiments while forgetting me.It took 10 minutes waiting at themicrophone to take the order. Avery slow fast food restaurant. Carsbehind me were honking. They didn'thave any sense of urgency.