Top Of The Fair -  London,

We had a wonderful first time. the food was great and the service was wonderful. we had a great time.

Bad experience. Was charged for an adult meal but ordered a kids meal. Ordered an alcoholic beverage, got the wrong one. I was fine with it but it took another 20 minutes to get a new one. Waitress had no interest in serving us and seemed cold. When I asked her if they have milk or chocolate milk, she said they don’t have drinks for kids. When I ordered the kids cheeseburger meal she typed in a regular burger meal. My son ate most of the fries but because there was items on there that a kid wouldn’t eat, I ended up leaving to go to McDonald’s to get him something to eat. Pancetta on the risotto was burnt but I didn’t care as it’s not a big deal. The waitress had a hard time giving me a refund for the cheeseburger and went to a manager. There was an older gentleman turning off the TVs, told me that they were closing and I had to leave. I informed him I was waiting on a refund and he informed me that it wasn’t his problem and I had to leave. I refused as the waitress took my debit card to figure out how to do a refund. My son ended up with no dessert that is on the kids menu. In the end I was charged $22 for an adult meal, and all he ate was half the fries. The waitress gave me $12 cash in the end.

Slow service especially getting our meal. We didn’t get asked for additional drinks. One of the bills, had to be redone 3x and my friend still thought it was incorrect but just paid it anyway. We will probably come for dinner again and hopefully the service will be better

Was a very quiet night there. Excellent staff helping with betting and able to move tables for better views and temp. Only thing is anyone with a table next to the window it is chilly

Fantastic night out… waiter was great.. we had a wonderful time