Vicinity At The Tower - London

Great afternoon tea with a spectacular view of the Tower Bridge! Service was good, almost perfect. We got a refill of hot water, without (new) tea bags. When we asked for it, we've got them immediately.

I am amazed that this restaurant, that had quite good reviews when I booked, was receiving very bad reviews by the time we visited. These poor reviews unfortunately were true. The service was poor. There were plenty of staff gathered round laughing and chatting, but no one to take an order for quite a long time. When the food arrived we had 2 plates when we had ordered 4 and the second 2 arrived at least 15 mins later. The menu wasn’t very inspiring, but we wanted somewhere to eat in the hotel, rather than outside. We all ordered fish and chips and although the chips were good and well cooked all of the fish was dry and tasteless. In fact it seems likely the fish was either kept warm or heated up to order. The mushy peas were beyond disgusting. We were hungry and ate most if it, especially the chips but it was not good, and I would not return. I am amazed that this restaurant in a fabulous position in an iconic part of London is so poor. In the Tower Hotel??? This was to celebrate a special occasion and I must say the experience was hugely disappointing and not to be repeated

The Vicinity Restaurant has a wonderful scenery of the Tower Bridge at night. We had a group of 6 and our guests were so delighted to dine here. The food we all ordered came out hot and presentable. Our pallettes were satisfied and we did not leave anything on our plates. The cocktails beer were so enjoyable. We have dined here 3 times in 2 days.

No complaints. The food was nice if not a bit pricey but I suppose everywhere is nowadays. We were served our food by a robot that spoke! We will eat there again and have before. Best of all is the fantastic location overlooking Tower Bridge which is spectacular lit up at night.

Great views, staff were uninterested, limited menu and the burger was a level you’d get at a school dinner. Plus, the chips were cold…. Will not be going again!