Judge Jury - London

We booked an early evening table on Saturday. at the arrival we were led to the restaurant in the hotel, but the only waiter was busy in the next room so that we were standing one before the recognition. he was not aware of the booking (it had been done on the morning) but sat down on a table of our choice. there was only one other table. we came with the menu and when the waiter returned to our drink order, we asked if he had a cocktail list. he replied that cocktails are only available on order at the hotelbar. when we ordered food, it took an old one until they arrived and we were peckish, so the waiter asked if we could get some bread and butter while waiting. there were side plates and butter knives on the table. After a further slow 10 minutes the waiter brought us two slices toast and a few butter packets that let us laugh and gave us something concerned about what was before. Luckily, the appetizers were and the main were pleasantly aromatic. when we asked about the desserts after the bill, the bill was not reduced and the waiter had to make a photo of my reservation on my phone before he went into another room and produced the correct bill. After dinner we went to the bar that looked good with the refurbished holding cells and prison thema. all in all, nice eating, beautiful dining room shame, no one seems to go.

Beautiful surroundings but poor staffing and food, sorry this was terrible.

Only ones in restaurant on a Friday evening! Waitress pleasant but had no knowledge of anything on menu!

The restaurant opened recently and because of that it probably needs a little more time to get things right? We thought the food was average , the menu actually a bit boring, nothing overly exciting. There were enough waiters and only a few tables were sold, but they hardly paid attention to us. (They cleared after we finished our mains but we were left alone for almost 20 minutes before anyone offered us coffee or dessert). But most annoying was that the waiter 'forgot ' the special soft-opening rate of 50% discount. We knew when we booked there would be a special rate, which was clearly posted online and there was a big screen at the restaurants entrance as well inviting people for the special rate soft opening. But when the bill came we were charged full price. After I asked the waiter about it he said he forgot about it and changed the bill. Really? I wonder how many other (less informed) guests he made pay full price. Bad service.

We booked an early evening table on a Saturday. On arrival we were led to the restaurant in the hotel but the only waiter was busy in the next room so we stood around for a while before being acknowledged. He was unaware of the booking (it had been made in the morning) but sat us down at a table of our choice. There was only one other table seated. We we're left with the menu and when the waiter returned for our drinks order we asked if they had a cocktail list. He replied that cocktails are only available if ordered at the hotel bar. When we ordered food it took an age for them to arrive and we were getting peckish so asked the waiter if we could get some bread and butter while waiting. There were side plates and butter knives on the table. After another slow 10 minutes the waiter brought us two slices of toast and a few packets of butter each which made us laugh and slightly concerned about what lay ahead. Fortunately the starters and mains were pleasantly flavorsome. When we asked for the bill after declining desserts the bill was not discounted and the waiter had to take a photo of my reservation on my phone before going into another room and producing the correct bill. After dinner we went over to the bar which looked great with it's refurbished holding cells and jail theme. All in all, nice food, nice dining room shame no one seems to be going.